Terms & Conditions


1. General 

All ticket purchaes are non refundable unless the event is cancelled or event dates have to be changed and are now not suitable, DJ line ups are subject to change, Events promoted by the RumShop are for over 30 years of age, Admission maybe refused at the dicretion of the RumShop.


2. Buy Back Program

RumShop HQ offers a Buy Back Program for certain events, Tickets purchased for RumShop HQ Events that come under the Buy Back Program can be returned under the following conditions. All refunds issued will not include initial booking fee / surcharge at time of purchase.

a) Tickets purchased that required refunding from the start of the Buy Back Program and prior to midnight on the 6th Sunday prior to the event will  incur a surcharge of 10% the balance of 90% of the  ticket value will be refunded.

b) Tickets purchased that required refunding after midnight on the 6th Sunday prior to the event of the Buy Back Program and prior to midnight on the 5th Sunday prior to the event will  incur a surcharge of 15% the balance of 85% of the  ticket value will be refunded.

c) Tickets purchased that required refunding after midnight on the 5th Sunday prior to the event of the  Buy Back Program and prior to midnight on the 4th Sunday prior to the event will  incur a surcharge of 20% the balance of 80% of the ticket value will be refunded.

d) Tickets purchased that required refunding after midnight on the 4th Sunday prior to the event of the Buy Back Program and prior to midnight on the 3rd Sunday prior to the event will  incur a surcharge of 25% the balance of 75% of the ticket value will be refunded.

e) Buy Back Program will cease at Midnight on the 3rd Sunday prior to the event of the Buy Back Program, No refunds will be offered after Buy Back Program has ceased.

All the above time for the Buy Back Program are based on GMT for more info on the Buy Back Program email rumshophq@gmail.com


3. Liability
The activities that Clients will undertake are inherently not dangerous although all guests are fully supervised throughout. As such neither RumShop or its partners or agents shall be liable for any damage, loss, delay or expenses caused to the client, its partners, agents, licensees or invitees or any other persons attending the event except insofar as it results from the proven negligence of RumShop. RumShop’s liability shall in all cases (individual personal injury excepted) be limited to the sums paid by the client and shall exclude indirect or consequential loss of whatsoever nature. Individuals are required to sign a liability waiver on the day of the event (although the same does not purport to exclude liability for personal injury arising as a result of the proven negligence of RumShop.


4. Force Majeure
RumShop shall not be liable for any delay or failure to perform any of its obligations if the delay or failure results from events or circumstances outside its reasonable control, including but not limited to acts of God, strikes, lock outs, accidents, war, fire, breakdown of plant or machinery, and RumShop shall be entitled to a reasonable extension of its obligations.


5. Severance
If any term or provision of these Terms and Conditions is held invalid, illegal or unenforceable for any reason by any court of competent jurisdiction such provision shall be severed and the remainder of the provisions hereof shall continue in full force and effect as if these Terms and Conditions had been agreed with the invalid, illegal or unenforceable provision eliminated.


6. Dispute Resolution
In the event of any dispute under the terms of this Agreement which does not prove capable of amicable resolution by the parties hereto, the parties agree that, save where there are substantial allegations of fraud, they will submit to Independent Mediation of their dispute through an independent mediator provided through either CEDR or the Academy of Experts and that the costs of mediation shall be shared equally between them. For the avoidance of doubt, in the event that (fraud excepted) proceedings are commenced by one party to this agreement against the other without there first having been a referral to Independent Mediation, then such proceedings will be stayed pending such referral and the Claimant in such proceedings shall not, in those circumstances, be entitled to any costs up to the date that such proceedings are stayed.


7. Governing Law
These Terms and Conditions shall be governed by and construed in accordance with the law of England and the parties hereby submit to the exclusive jurisdiction of the English courts.


8. Entire Agreement 
This Agreement contains the entire agreement between the parties relating to the subject matter and supersedes any previous agreements, arrangements, undertakings or proposals, oral or written. Unless expressly provided elsewhere in this Agreement, this Agreement may be varied only by a document signed by both parties.


9. Social Media & Image Rights

By attending  events hosted by RumShop HQ, the right is reserved to use photographs, images, video and electronic media taken at our event for future promotional media on this website and other social media networks. Images of an offensive or lurid nature will not be used. Any complaints will be considered but representation should be made via email directly to RumShop HQ.


10. Privacy Statement
Data Protection Act 2018
The personal details you provide to RumShop HQ in connection with your booking will be held for processing your booking and for mailing you with information about RumShop HQ and events of our affiliates . Your details will be used only by RumShop HQ and our affiliated partners, and will not be made available or sold to any third party.



RumShop HQ 2011 - 2019